At 11X Properties, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with our
website and services.
If you have any questions about how your data is handled, you may contact us using the details provided on our website.
Information We Collect
We may collect personal data that you voluntarily provide, such as your name, email address, phone number,
and property-related information when you submit forms or communicate with us.
We may also automatically collect certain usage data, including IP address, browser type, device information,
and pages visited, to help improve our website performance and user experience.
Unless stated otherwise, providing requested information is necessary for us to deliver our services.
If you choose not to provide required data, certain services may not be available.
Use of Cookies and Tracking Tools
Our website may use cookies or similar tracking technologies to ensure proper functionality, analyze traffic,
and enhance user experience. These tools may also be used by trusted third-party services integrated into our website.
More details are available in our Cookie Policy.
How We Use Your Data
- Provide and manage our real estate services
- Respond to inquiries and requests
- Improve our website and offerings
- Comply with legal and regulatory obligations
- Communicate relevant updates or marketing materials where permitted
Users confirm that any third-party data shared with us is provided with proper consent.
Data Processing and Security
11X Properties implements appropriate technical and organizational security measures to protect personal data
against unauthorized access, alteration, disclosure, or destruction.
Data may be processed internally by authorized staff or externally by trusted service providers such as hosting
companies, IT providers, marketing platforms, or legal advisors, strictly for operational purposes.
Legal Basis for Processing
We process personal data when:
- You have given consent
- Data is required to fulfill a contract or pre-contractual request
- Processing is required to comply with legal obligations
- Processing is necessary for legitimate business interests, provided these do not override your rights
Data Location and Transfers
Personal data may be processed at our offices or by service providers operating in other jurisdictions.
Where data is transferred internationally, appropriate safeguards are applied to ensure data protection
standards are maintained.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected,
including legal, contractual, and regulatory requirements. Once no longer required, data is securely deleted
or anonymized.
Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access your personal data
- Request correction or updates
- Withdraw consent
- Object to processing
- Request data restriction or deletion
- Request data portability
- Lodge a complaint with a relevant data protection authority
Requests can be submitted using our contact details and will be addressed promptly.
Marketing and Opt-Out Rights
You may opt out of direct marketing communications at any time. If your data is used for marketing purposes,
you may object without providing justification.
Legal Disclosure
Personal data may be disclosed if required by law, regulation, or legal proceedings, or to protect the rights
and safety of 11X Properties and its users.
System Logs and Maintenance
For operational and maintenance purposes, system logs and technical data such as IP addresses may be collected
to ensure website stability and security.
Changes to This Policy
11X Properties reserves the right to update this Privacy Policy at any time. Changes will be posted on this page,
and users are encouraged to review it periodically. Where required, renewed consent will be obtained.